what's that you say?
What platforms do you design for?
Our premade designs are available forWordPressandBlogger.OurBlogger templatesare available for sites hosted through Blogger only and theWordPress themesare for self-hosted WordPress only.Premades for each platform are different and offers different features.
Ourcustom website designsare available for sites hosted through WordPress (self-hosted) only.We do not design for WordPress.com.If your blog is hosted through WordPress.com or a platform other than Blogger or WordPress (self-hosted), we will not be able to serve you.
How do I know if my blog is WordPress.com or WordPress.org?
Go to your login page and hover over the WordPress logo above the login area.If it says "WordPress.com" you have a free WordPress.com site.If it says "Powered by WordPress," then you have a self-hosted WordPress site, which means you are paying for a monthly hosting plan and can use our designs.
Do I need to purchase all my accessories at the same time as my design or can I purchase them later?
You do not need to purchase all of your accessories when you purchase your design.You can always return in the future to purchase them at a later date.Simply visit ourblog accessories shopwhenever you need something added and we'll be happy to help you with those items at that time.
How do I set up a self-hosted WordPress blog?
It's easy!Follow our four step tutorial onhow to start a blog.
Can I add/change things to my blog design in the future?
Yes.You are welcome to add/change things on your blog after you purchase a design from us.If you know how to add things on your own, you are more than welcome to do so without our permission or assistance.We do, however, ask that you not alter any design images we have created for you without our permission first.If there are items you'd like added in the future that you do not know how to add on your own, then we will be happy to assist with these items.Please visit ourblog accessories shopfor a list of options and pricing.
Will I lose anything on my blog by using one of your designs?
Our designs will replace all existing coding within your HTML.If you have custom coding within your HTML (ie: Google Analytics, SEO, etc.) that coding will be lost unless you notify your designer of it prior to installation so, she will know to carry over that coding.Items like drop-down menus and post excerpts will need to be purchased if you wish for them to be carried over into the new design.
Your post content, comments, and sidebar gadgets/widgets will remain as is and will not be lost with the installation of the new design.If you wish for any sidebar gadgets, such as social media buttons, custom sidebar graphics, etc., to be changed to coordinate your new design, then you will need to purchase those items from us -otherwise, they will remain as is with the installation of the new design.As always, it is strongly recommended that you save a backup of your blog anytime you change your blog design.
What if I don't currently have a blog design from you?Can I still purchase blog accessories?
If you don't currently have a design by us, you can still purchase items from us -however, there may be limitations in what we can do for you based on the theme/design you are using.Please visit ourblog accessories shopfor a full list of options and pricing.
You can alsocontact usfirst for a free consultation.
Do you do trade work or can I feature you on my blog in exchange for a free design?
Unfortunately we do not do trade work.Sorry!
What are your typical turnaround times?
Our turnaround times vary depending on what type of design you purchase:
BLOGGER TEMPLATES: can be immediately installed on your site using the installation instructions included with your template purchase.
PREMADE WORDPRESS THEMES: will be installed on your site within one week of the purchase date (exception: if you add numerous blog accessories, it may take a little longer)
CUSTOM BLOG & WEBSITE DESIGNS: It generally takes between 2-6 weeks (depending on the size of the order) to complete your design from start to finish.
BLOG ACCESSORIES ORDERS: we work on blog accessory orders with the spare time we have during or between our custom & premade orders, so the wait time will vary according to the current work load of your assigned designer.However, the typical wait time for blog accessories is about 1-2 days.
What if I'm not satisfied?Do you give refunds?
If you have placed an order and change your mind after you have sent payment and before work on your design has begun, then we will gladly send a refund minus any PayPal processing fees.All sales are final with ourBlogger Templatesand no refunds will be given.Refunds are not given on Premade WordPress Themes if the customizations of the design have already been started by a designer.If you purchase a custom blog or website package, a 50% non-refundable deposit is required before we will start on your design -however, if you feel at any time during the design process that we are not creating the look you are wanting, then you may cancel your order and you will not be required to pay the remaining balance.
Are your designs mobile responsive?
Sure!All our designs icomes with mobile responsive coding included.
Do you offer technical support?
Our designs come with basic technical support after the design is installed where we'll be happy to answer any basic troubleshooting questions you may have as you settle into your new design.We also recommend that you review ourBlogger tutorialsor江南app官方网站as you'll find answers to most basic troubleshooting questions there.
